Privacy Policy

1. Information We Collect

We only collect information necessary to provide our services, including:

• Contact Information: Name, Email Address, and WhatsApp Number (for registration, billing, and emergency communication).
• Technical Information: Server access logs and resource usage (CPU/RAM) to monitor system performance and security.
• Payment Data: Transfer proof or transaction data. We do not directly store your credit card details.

2. Use of Information & Cookies

The information we collect is used to:

• Provide, operate, and maintain your automation server infrastructure.
• Send invoices, payment reminders, and technical notifications.
• Detect and prevent service abuse (such as spamming or illegal activities).
• Provide customer support when you encounter issues.

Cookies: Our website only uses technical cookies that are strictly necessary for login functionality and session security. We do not use third-party tracking cookies for advertising purposes.

No-Tracker: We respect your privacy by not installing third-party behavioral tracking tools (analytics trackers) on user dashboards.

3. Data Security & Access

Your data security is our priority.

• Data Isolation: Each user has an isolated container. We do not mix data between users.
• Admin Access: We will not access your dashboard or workflow data without your written permission, except for urgent maintenance or if required by law.
• Encryption: We use industry-standard security protocols to protect data transmission.

4. Sharing Data with Third Parties

We do NOT sell, rent, or trade your personal information to any third parties. We only share data if necessary to:

• Comply with applicable laws or legal processes.
• Protect the rights, property, or safety of Nouverse Technologies and our users.

5. Data Retention & Deletion

Your data is stored as long as you subscribe to our services. All your data is securely stored on our server infrastructure located in Indonesia. If you decide to unsubscribe:

• All data in your container will be permanently deleted within 7 days after the active period ends (in accordance with Terms of Service Article 6).
• In accordance with applicable regulations, you have the right to access, correct, or request the deletion of your personal data (Right to be Forgotten) by contacting our support team.

6. Changes to Policy

We may update this Privacy Policy from time to time. Changes will be notified through our website or official communication channels.